Questions to Ask a Private Duty Home Care Provider


  • How do you select your caregivers?


  • Are your caregivers bonded, insured and covered by Worker’s Compensation?


  • Do you perform background checks on prospective employees?


  • Do you deduct state, federal and local taxes from the caregivers’ checks?


  • Is there a “Contract for Services” and if so, what is the cancellation policy?


  • What kind of caregiver consistency can we expect?


  • What is the minimum number of hours of service you provide?


  • Do you charge extra for night or weekend care?


  • How do you supervise your caregivers?


  • How are calls after business hours and on weekends handled?


  • What kind of care assessment can we expect from your agency?


  • Is there a charge for the assessment?


  • How often are patient care needs reassessed?


  • Is this a franchise or a privately owned company?


  • How long has the company been in business?


  • Will you provide references from previous clients?

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