Questions to Ask a Private Duty Home Care Provider

 

  • How do you select your caregivers?

 

  • Are your caregivers bonded, insured and covered by Worker’s Compensation?

 

  • Do you perform background checks on prospective employees?

 

  • Do you deduct state, federal and local taxes from the caregivers’ checks?

 

  • Is there a “Contract for Services” and if so, what is the cancellation policy?

 

  • What kind of caregiver consistency can we expect?

 

  • What is the minimum number of hours of service you provide?

 

  • Do you charge extra for night or weekend care?

 

  • How do you supervise your caregivers?

 

  • How are calls after business hours and on weekends handled?

 

  • What kind of care assessment can we expect from your agency?

 

  • Is there a charge for the assessment?

 

  • How often are patient care needs reassessed?

 

  • Is this a franchise or a privately owned company?

 

  • How long has the company been in business?

 

  • Will you provide references from previous clients?

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